Refund & Cancellation Policy
Refunds, Returns & Cancellation
At Amit Maurya, we strive to ensure our students have a rewarding experience while exploring and purchasing our digital training programs. As our service consists of online educational materials (digital video content, downloadable guides, and templates), we have established a clear policy for refunds and cancellations.
1. Cancellation Policy
The YouTube Masterclass is a one-time fee enrollment program.
- There are no monthly subscriptions or recurring automated payments.
- Once you purchase the course, your license is active for lifetime access. Consequently, there are no ongoing cycles to cancel.
- If you decide to close your student account, you may request account deletion by emailing us at zenvibe.011@gmail.com. Please note that deleting your account will revoke all course access and is non-reversible.
2. No Refund Policy (All Sales Final)
Important notice: Due to the digital nature of the YouTube Masterclass (which provides immediate access to proprietary pre-recorded video tutorials, templates, checklists, and downloadable files upon payment validation), we enforce a strict No Refund / All Sales Final policy.
Once a transaction is processed, we do not offer returns, course exchanges, credits, or refunds under any circumstances (including user dissatisfaction, personal scheduling changes, or technical device incompatibility).
We highly recommend reviewing the full course curriculum details, FAQ section, and video previews listed on our landing page before making a purchase. By making a payment on this website, you explicitly acknowledge and agree to this No Refund policy.
3. Accidental Duplicate Purchases
In the event that you are charged twice for the same course purchase due to a gateway lag, internet disconnection, or multiple payment click attempts:
- Please contact us within 24 hours at zenvibe.011@gmail.com with screenshots of both payment receipts and your registered email address.
- Upon verifying the duplicate payment record in our dashboard, we will cancel and issue a refund for the duplicate transaction back to your original payment method.
- Please allow **5 to 7 business days** for the duplicate refund to reflect in your bank account or card statement, as processed securely through Razorpay.